Cancellation & Refund Policy


The subscription fee will be billed at the beginning of your subscription period or expiration of your free trial period, if any. Your subscription will continue in effect unless and until you cancel your subscription or your subscription is otherwise terminated or suspended. You may cancel your subscription at any time by logging into your account on the Sites or opening up a ticket. You have the right to cancel your subscription without fee or penalty at any time. If you cancel your subscription, cancellation will be effective at the end of the current billing period. After cancellation, you will have continued access to for the remainder of that period, but you will not receive a refund, unless otherwise stated at the time of cancellation. Please note that the provision of a full or partial refund in one instance will not entitle you or any person to a full or partial refund under similar circumstances or for any reason not specifically agreed to by, in our sole discretion.

On certain occasions, GH may offer free trials of its services. If we offer you a free trial, the specific terms of the free trial will be stated in the marketing material describing the free trial. If you do not cancel your subscription within the free trial period, we will begin charging your payment card subscription fees once your free trial period ends. You may cancel your membership anytime by logging into your account or opening a ticket.

You can cancel your subscription from your account profile page.

The only valid method for canceling your Plan is via the cancellation link provided on your user "dashboard" page, accessible after logging in to the site. Requests to cancel by e-mail or phone are not considered, and do not accomplish, cancellation.

Once you cancel your membership subscription, you will not lose access immediately. Your membership will continue through the end of your current charge cycle.

No Refunds

Refunds will not be provided for any Subscription. We do not provide Credit, Refunds, or prorated billing for Subscriptions that are cancelled MID-MONTH. In such circumstance, you will continue to have access to your Subscription until the end of the monthly billing cycle. Ghost Host reserves the right to offer Refunds, Discounts or other consideration in select circumstances at its sole discretion.